F.A.Q.

How long does grooming usually take?

The grooming procedure takes around 2 hours + from start to finish, although we may require more time depending on how your dog behaves for grooming. We will give you a call when they are finished and ready for pick up.

How much will my dogs grooming cost?

Grooming prices vary depending on breed, size, coat condition and temperament of the dog. For a more accurate price estimate, please go to the ‘price list’ page on our website or give us a call.

What’s included in the full groom?

A full groom entails nails trimmed & filed, ears cleaned & plucked (if necessary), a bath in the best quality shampoo & conditioner, blow out with a high velocity dryer, brush out & de-shed and a full haircut.

I’m scared to get my dog groomed again because I went somewhere else and they shaved him!

At Dapper Dogs we prefer not to shave your dog if we can help it. In some cases, the dog’s coat can become very matted and is not brushable anymore. In these cases, we have no option other than to shave the coat off, this is the most humane thing to do. At Dapper Dogs, we have a matted release form we will get the owner to sign as it explains what matting can do to your dogs skin and coat. Ask about our brushing demo if your having a hard time keeping your dog fluffy.

Can I stay and watch my dog get groomed?

Unfortunately, no. In our experience, most dogs tend to act up more when their owners are around. Since we use sharp objects and scissors around very sensitive areas, like eyes, ears and groin, we are much more likely to cut your dog if they are misbehaving. So please don’t linger too long, we promise to let you know how they were for grooming!

How early should I start grooming my puppy?

As early as possible! We recommend starting as early as 8 weeks old or as soon as they have their second set of vaccinations. It is very important to introduce your puppy to grooming at an early age to set them up for a lifetime of happy grooms.

Do you keep the dogs all day?

At Dapper Dogs, we try to keep the grooming sessions short and sweet. The less time spent at the groomers, the less stressful the procedure will be for your dog. Since we are a small space, we do not accept dogs all day long and expect them to be picked up as soon as possible after they are finished their appointment. We can always give you a call 20-30 minutes before they are finished to assure you can arrive as soon as they are done.

Why do we have a yearly price increase?

Due to the changes in our economy and cost of living increasing in our city.

What is your cancellation policy?

We require 24 hour notice of a cancellation or rescheduling of an appointment. Groomers wages are commission based. If you do not show up for your appointment, or cancel last minute, not only do we lose out on fitting in another customer, but the groomer loses income. If you cancel your appointment last minute or don’t show up to your appointment, a cancellation fee will be added to your file. If you don’t show up to your appointment twice, we will need you to pre-pay for your next appointment.

Bloat

Bloat is a life-threatening condition where the stomach fills with gas - and in some cases, rotates - which puts pressure on other organs and traps blood in the stomach. The cause of bloat is not entirely understood, but the main theory is that when dogs eat food quickly, drink a lot of water, ingest air and then exercise, this causes the stomach to swing and eventually twist itself. 

Because grooming can be stressful, we recommend not feeding your dog a large meal right before the appointment to avoid any risk of this happening!

Can you express my dog’s anal glands?

No, we are unable to do so. According to Manitoba Veterinary Association, expression of anal glands is a medical procedure that should only be performed by a licensed veterinarian.

My dog is scooting their bum after grooming, what should we do?

Bum scooting is common after grooming, especially if your dog was clipped down short. Sometimes its due to the dog being naked and not used to the breeze around the bum, and sometimes it’s due to an irritation of the anal glands.  If your dog is scooting after grooming, please give us a call!

My dogs nail is bleeding! What should I do to stop it?

Sometimes dogs are very wiggly and difficult to trim nails or sometimes its difficult to tell where the quick is. Due to this sometimes we ‘quick’ them, meaning we accidentally cut the nail shorter than the vein in their nail. If you're at home and want to stop the bleeding, using flour can help stop the bleeding, or stop in and we will apply quick stop for you.

How often should I get my dogs nails done?

We recommend getting your dogs nails done every 2-4 weeks. If you're trying to get the quick to recede, we recommend coming in for dremeling of the nail every week.

Have another question? Give us a call!